About Highlander
As one of South Yorkshire´s largest independent IT & Telecoms systems and infrastructure providers, Highlander prides itself on more than just technological excellence; this company has a caring
ethos that creates a real results driven ethos amongst its team – and results in a level of customer care that´s as refreshing as it is effective.
Highlander Business Solutions began life a decade ago as a computer retailer supplying the thriving academic community in Sheffield. After rapidly gaining a reputation for our technical expertise, the company began supplying IT & Telecoms systems and infrastructures to a select group of businesses. Ten years on and Highlander have become a dedicated supplier of computer technology and advice to the region´s thriving commercial sector.
From strength to strength
Highlander flourished from a small business operating out of a single office on Sheffield´s Glossop Road to a £2 million turnover company with sleek new premises next to the city´s airport. Highlander is today one of the biggest independent forces in the region, employing a team of highly skilled and trained Field Engineers, Call Centre Staff, Internal Support Engineers and Account Managers.
Specialising in the supply and installation of everything from desktop PCs and printers up to advanced servers, networking, cabling infrastructure and telephony systems, Highlander has proved itself time and again with leading companies in the area and this technical excellence was recognised by Microsoft when the company was awarded the revered Microsoft Certified Partner status in 2002.
Firm foundations
Highlander has evolved as a well managed business that, after ten successful years, is based on firm foundations. The company´s insistence on best business practice was highlighted in 2000 when Highlander welcomed aboard local business guru Richard Field OBE as Chairman. With a passion for business management and vast experience cultivated with major organisations across the world, Richard´s arrival has helped take the company forward to an exciting new level:
Highlander is a company with integrity. Always highly professional, it´s commitment to customer care, business systems and investing in the right people is truly impressive. Add to this its enthusiasm and solid financial foundations, and you have a business that can look to the future with real confidence. We´re now exploring new technologies to offer our clients the widest possible choice to keep them at the cutting edge of business innovation. (Richard D Field OBE, Chairman)
Total customer care
Customer service is one of the hallmarks of Highlander. The company displays a genuinely caring approach to both its staff and its customers that transcends the usual lip service that others pay to this vital area. And unlike some national competitors, Highlander always delivers on its customer care promises. Clients find the Highlander team friendly and approachable and this ensures Highlander´s customers soon regard the company as a trusted business partner.
The company´s can do - will doapproach renders traditional office hours meaningless. Highlander will work round the clock if necessary to ensure every customer´s IT & Telecoms infrastructure is running smoothly & never forgetting that information technology can be a bewildering subject for many businesses without the luxury of an in-house IT & Telecoms department, . That´s why each member of the Highlander team is selected for their people skills and attitude as much as their technical know-how.
Highlander is one of the region´s success stories in the world of IT & Telecoms support, and the company´s passion for customer care and commitment to sound business practice will ensure it remains at the forefront.
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