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Client feedback

Posts under: Our blog

9Mar 2016
Our blog Comments Off on Client feedback

Client feedback

It’s always nice to hear that we are doing a good job, especially when a client takes the time to thank the team. We had the pleasure of receiving the following feedback from the IT manager of a local distribution company this week.

‘I would like to thank the team at Highlander I.T. & Telecoms for the excellent service you have provided to the Group. From the initial support take on, diagnosing our system issues, getting the best out of what was installed, to the specification and implementation of Office 365 and Server 2012 on premise, which was delivered on time and budget. Mollie Ellis, David Parsons and Neil Day have provided our business with a system to meet the growing demands of the business and allow the upgrade to Navision 2016.’

‘On a personal note, I have used Highlander while working at three companies and over 10 years, I have found the entire team from Sales, Support, Accounts and the Management at Highlander not only very friendly, professional and flexible, but also extremely knowledgeable often overcoming problems that I inherited.’

‘We look forward to the continued support Highlander provide.’

Thankyou Mollie, David and Neil for your excellent service to this client.

See more feedback in our ‘Client Reviews‘ section.


16Jun 2015
business, charity, Our blog Comments Off on The value of giving

The value of giving

Steve Brown – MD

It’s nice that, as Highlander approaches its 20th year, we are now in a position where we can give a little more to causes we believe in. It certainly wasn’t that way at the turn of the millennium when, as an embryonic business, we had all on paying suppliers and staff!

What we did back then however was to give in terms of our time. One cause I gave to over 10 years ago was a charity called Safe@last. This was simply in the form of help in setting up their first PC systems.

Fast forward ten years and today we still support Safe@last, and the reason for this blog (always last minute from me as Lynda our Marketing Manager complains I’m late again!) is that I’ve just donated to them and I thought they were a worthy charity to mention. read more

8May 2015
cloud hosting, Our blog, Uncategorised Comments Off on Equipped to Compete

Equipped to Compete

Software and services have become increasingly more accessible to the S.M.E. in the last five years. With the ubiquity of Cloud, it is entirely possible to be using Cloud services as an essential part of your routine without ever being aware that you are using it.

The internet and the way we use it has opened doors, granting small and medium businesses access to resources that in the past required investment in physical infrastructure to get the same benefits, such as email and file servers and software on-disk. Cloud has allowed an increasing number of small and medium business owners to focus on their vision, customer relationships, and what makes their approach unique. Whether using forecasting packages or backing up your emails, Cloud is helping businesses keep their costs low and equipping them to compete.

Understanding the challenges that face the modern S.M.E. therefore becomes an essential role of any I.T. provider. Whether the best choice is in the Cloud or on premise, our expertise and passion lies in delivering the right solution effectively and managing it well. Between our software partners and the skill of our engineers, we aim to eliminate distractions from your goals and provide the tools you need to look to the future, allowing your business to thrive.

If you are in need of an I.T. partner capable of taking the time to understand your business needs, get in touch with us.

Phone: 0114 292 3800

30Apr 2015
charity, Our blog Comments Off on A Very Charitable Weekend…

A Very Charitable Weekend…

Last weekend was a busy one for our charitable people here at Highlander. Not only did Commercial Account Managers Abi Leaper and Mollie Hopkins raise over £800 for local Sheffield charity Safe@Last but our Sales Manager, Ryan Connolly also took part in the London Marathon raising over £1300 for Children with Cancer.

read more

29Apr 2015
business, IT Support, Our blog Comments Off on You can still save up to £3000 with us!

You can still save up to £3000 with us!

Remember we’re still offering up to £3000 off broadband installations for your small or medium-sized enterprise! With the help of the Government’s Connection Vouchers scheme, now is the perfect time to bring your premises up-to-date with the latest in Superfast technology.

You can find out all of the information you need about working with us here: About the Connection Voucher Scheme.

Read our previous blog: Are you eligible for a £3000 voucher to upgrade your broadband?

As always if you have any queries, just get in touch!

Tel: 0114 292 3800 (or Email us)

21Apr 2015
charity, Our blog Comments Off on Highlander get a ‘Head Start’

Highlander get a ‘Head Start’


Along with over 600 other runners, 3 Highlander team members braved a rather cool April Sunday morning to take part in Neurocare’s Head Start run at Rother Valley Country Park last weekend. The atmosphere was great and we were thrilled to be part of the event and to help contribute to the £20,000 that the race will ultimately raise.

Neurocare is a charity that Highlander have supported for many years. They do invaluable work in raising funds for the neurology wards in Sheffield and the annual Head Start race is a big part of their fundraising calendar.


Find out more about Neurocare here
Or click here for other Highlander charity activities.

Photography by Ian M Spooner


9Apr 2015
IT Support, Our blog, Uncategorised Comments Off on Are you eligible for a £3000 voucher to upgrade your broadband?

Are you eligible for a £3000 voucher to upgrade your broadband?

Sheffield is now a SuperConnected City – are you eligible for a voucher for up to £3000 off your super fast broadband upgrade?

As an SME in the Sheffield area you could be entitled to up to £3000 off your broadband upgrade. Highlander are a registered partner and are ready to do it all for you.

We will:

  • check your post code is in an eligible area
  • provide you with a quote for the work
  • generate the order
  • work with an appropriate Internet Services Provider to complete the installation
  • process the voucher recovery on your behalf

Understand the benefits of going superfast…here

Learn more…here

All you need to do is contact us today…don’t miss out. Tel: 0114 292 3800 Email:

8Apr 2015
business, Our blog, Uncategorised Comments Off on Not so strictly come dancing!

Not so strictly come dancing!

Our support for local charity SAFE@LAST steps up a gear! This year we are delighted to have 2 participants in their annual ‘Not So Strictly Come Dancing’ event, taking place on 25th April. Mollie Hopkins and Abi Leaper, valued members of our Commercial Account Management team, have bravely taken on the challenge, along with 13 other couples, to learn to dance! They will be showcasing the results of their efforts on Saturday 25th April in a grand performance in front of 600 people at the Magna Centre…fake tan and sequins at the ready! read more

2Apr 2015
IT Support, IT Trends, Our blog, Windows Server 2003 Comments Off on Windows Server 2003 End of Life. What does this mean for your business?

Windows Server 2003 End of Life. What does this mean for your business?

There’s only 74 days to go before Microsoft ends its support for Windows Server 2003.

On July 14, 2015, Microsoft will be terminating its “Extended Support” For Windows Server 2003, a platform which despite stalwart service for over 10 years is beginning to show its age. Given that “Mainstream Support” for this application was ended back in July 2010, this is a date which has been creeping up on us for a while.

Why should you be looking to migrate to a more modern solution? Microsoft will no longer be delivering security updates for any version of Windows Server 2003, which could leave your organisation susceptible to security risks; not to mention the expense and difficulty of maintaining legacy hardware and compliance standards. With products such as Windows Server 2012 R2, Azure or Office 365 offering a far more efficient and up to date solution, to maintain functionality the time is now to begin renovating your infrastructure.

Give us a call, and we can talk you through the best roadmap for your business to avoid the risk and cost of maintaining an outdated service.

1Apr 2015
business, Our blog Comments Off on Save up to £3000 off your Broadband installation with BDUK

Save up to £3000 off your Broadband installation with BDUK

Today it was announced that Sheffield has joined 49 other UK cities in the Government’s Super Connected Cities programme run by Broadband Delivery UK (Part of the Dept. for Culture, Media & Sport). Highlander I.T. & Telecoms are delighted to have been selected as a BDUK registered partner.

We are therefore able to help you benefit from up to £3000 off your quoted upgrade cost through the Connection Voucher scheme, a government incentive providing financial support to get your business upgraded to SuperFast broadband in select cities.

All you need to do is contact Highlander…we will do the rest.

Call us today on 0114 292 3800 or email