Avaya
Avaya and Highlander Partnership 
The partnership with Avaya began as Highlander identified a gap in the market for a sophisticated, integrated digital telephone system for small businesses. The product set and software available on the Avaya platform meant Highlander could finally provide Voice Over I.P. solutions that had the intelligence and ease of use for
all users to take advantage of. We believe that no other telephone system has the capabilities and software platform as the Avaya and is perfect for most small and growing organisations.
Avaya's Principle Offering - I.P. Office
Avaya IP Office is an all-in-one solution specially designed to meet the communications challenges facing small and medium sized businesses. Due to its modular design, the solution can scale from 2 to 360 extensions to meet the needs of home offices, standalone businesses, and networked branch and head offices. Built on Avaya latest advancements in converged voice and data technology, small to mid-sized businesses can benefit from many of the advantages sophisticated communications deliver to their operations.
Business Benefits
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Total voice and data communication solution for small and mid-sized businesses.
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Functions as a traditional phone system or an IP Telephony Server.
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Supports both single locations and multi-site networks.
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Call centre, IVR and voice messaging capabilities
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CTI and TAPI integration
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Scalable as business needs grow. Protects current investments in communications.
Avaya IP Office can also help businesses to improve productivity in the work place. Its sophisticated applications such as integrated messaging, voice mail and auto attendant can help your staff to manage calls and messages more efficiently. Support for remote working is an integral part of the portfolio ensuring that home and mobile workers can work as effectively remotely as they could from an office location.
The full Avaya IP Office solution is easily managed through IP Office Manager, a Microsoft® Windows®-based PC software application that connects to the Avaya IP Office system using the TCP/IP protocol.Avaya
